Canadian Tire Reviews

Visited Canadian Tire Lindsay today to buy some petunias, emerald cedars and pay the Triangle card bill. Had no luck on the flowers, did find the cedars at a price gouging number. Staff were hard to find and no prices posted on most products. The only one was on the trees and having purchased them before the price was out of line. $49.99 for 3-4 foot tree. Was expecting roughly $30.00. Went up the street and found the trees at $29.99 as expected and the desired plants. Also staff interested in assisting. On that note when that store was bought by new owner the first thing that went missing was senior we qualified staff. Share holders in Canadian tire should demand a balance of service, staffing, community, corporate integrity vs return on investment. This guy seems to be focused on the latter. Time to chuck Triangle card.

Works good. The equipment is light. Works fast. My job was finished in no time. I recommend this product.

I buy a chain block at China tire, I am sick about the poor quality of this Chinese distribution center
The return policy such, so I said the administration go back to china and tell them...

Went to get a bbq. Picked it up everything was fine come home to realize they give me no instructions I go back get the instructions, and the bottom piece is missing when go to set it up. Wasted my time. Would not recommend shopping for a barbecue there.

We bought a wheelbarrow from CTIre and it was a disaster. The handles did not fit and we had to drill new holes…then the front brace did not allow the wheel to turn so we had to drill more holes and make adjustments as we went along. You can’t return anything these days so we did more work than we wanted, but needed the barrow now…so no choice. Will never deal with the Olgivie road store again!!

I needed a 4 pin to 7 pin trailer electrical adapter.
I visited the Langley store and bought one.
When fitted I found I had no lights. I rewired the trailer connector, cleaned all terminals, spent time checking trailer wiring only to find that there was no continuity on the white ground wire in the new adapter, without which nothing works.
I drove back to the store armed with a voltmeter to check the replacement.
I found a replacement and in front of cashier found this to be faulty as well.
I located a more expensive adapter from the same maker and confirmed that this was OK.
I asked the cashier to find me a manager.
She found other examples that I also demonstrated were faulty.
I argued that I shouldn't be charged extra because the cheaper alternative didn't work.
I explained I had driven 50kms and wasted an entire morning on a rush job and this made no impact.
This example of appalling customer service will have cost Canadian Tire far more than the $9 extra that I had to pay for the more expensive alternative.
Not only do they stock items that I found to be faulty but their attitude when demonstrably found to be in error illustrates a poor business model.
I'll explore other suppliers in future before I enter another store with the label Canadian Tire above the door.

This is the worst store to come to . Efging bunch of racists who don’t understand English. And cannot process your orders. Very slow and unreliable.

DO NOT PURCHASE THE RED, WOODEN SEASONAL CHAIRS. Complete junk for a chair at a hefty price of $199 a chair. The paint has chipped off and the wood is rotting. Haven't even had the chairs 10 months. Took the receipt into the store and they refuse to do anything. Contacted customer service and nothing.

I had the absolutely worst experience at the auto centre yesterday and it wasn't just one staff member, I got little or no help from 5 different people. The transmission on my vehicle started to go while I was out driving so I pulled up in front of the service entrance and anxiously went in asking for help. I wasn't sure what was wrong and I hoped that someone could just come out for 1 minute and confirm my suspicions but the only response I got was we don't do Transmissions here. No one could take a minute out of their day to come out to my vehicle but one staff member asked me to go park it and come back. When I came back he dialled a number and handed the phone to me. When I asked why, he said he phoned me a tow company and I asked where exactly he thought I should be getting it towed to?! Unbelievable!! The woman on the other end of the phone was more helpful than any of the staff members at least she gave me some suggestions and phone numbers. I will never go back to The Langford Canadian Tire ever again and I don't recommend anyone else should either..

I just find out, all the Canadian Tire are individually, independently owned by other individual people, same like Home Hardware, Dollarama, Bargain Store, etc., No wander the customer service always bad and people are not knowledgeable, I have had many insulting service from these people, I will try hard not to spend money on my local Canadian Tire for sure.

The recent assault and battery on a customer by your employees and security is shocking. The man is not wearing a mask but did not deserve do be physically attacked. I hope this customer sues the employees and Canada Tire.

Treating people like criminals for not wearing a mask. Disgrace.. you just lost another loyal customer